Cookie Policy

1. Introduction

This Cookie Policy explains how FOUGITO FRANCHISE LTD ("FOUGITO", "we", "our", or "us") uses cookies and similar technologies on our website, cloud-based Electronic Point of Sale (EPOS) platform, Software-as-a-Service (SaaS) applications, online ordering systems, mobile applications and related digital services.

This policy should be read alongside our Privacy Policy.

By using our website or platform, you acknowledge that cookies may be used in accordance with this policy. Non-essential cookies will only be placed on your device where you have provided your consent.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies enable websites to function correctly, remember user preferences, improve performance, analyse website usage and, where permitted, personalise content and advertising.

Cookies cannot normally identify you directly, but they may be linked to personal information that we hold about you.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and services. They cannot be disabled because they are required to provide core functionality.

Examples include cookies used to:

• Authenticate users;
• Maintain secure login sessions;
• Remember shopping baskets;
• Process online orders;
• Provide security features;
• Balance server loads;
• Prevent fraud; and
• Enable payment transactions.

These cookies do not require consent.

Functional Cookies

These cookies improve your experience by remembering choices you make, including:

• Preferred language;
• Region;
• Interface settings;
• Accessibility preferences;
• Merchant dashboard settings; and
• Account preferences.

These cookies are only used where you have given your consent, where required.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website and services.

They may collect information such as:

• Pages visited;
• Time spent on pages;
• Navigation paths;
• Device type;
• Browser type;
• Operating system;
• Referral source; and
• Website performance metrics.

We use this information to improve our website, software and customer experience. Analytics cookies are only activated with your consent.

Performance Cookies

Performance cookies allow us to monitor and improve the speed, stability and reliability of our platform.

These cookies help identify:

• Software errors;
• System failures;
• Application performance;
• Loading times; and
• Service availability.

Where required by law, these cookies are used only after consent has been obtained.

Marketing Cookies

Marketing cookies may be used to:

• Measure marketing effectiveness;
• Remember advertising preferences;
• Personalise promotional content;
• Limit repeated advertisements; and
• Understand campaign performance.

Marketing cookies are only used with your explicit consent.

4. Third-Party Cookies

Some cookies are placed by trusted third-party providers whose services we use. These may include:

• Payment service providers;
• Analytics providers;
• Customer support platforms;
• Cloud hosting providers;
• Security services;
• Content delivery networks (CDNs);
• Embedded media providers; and
• Marketing platforms.

Each third party is responsible for its own cookies and privacy practices.

Users should review the relevant third-party privacy and cookie policies.

5. Cookies Used on Our Website

Depending on the services you use, cookies may include:

The specific cookies used may change as our website and services evolve.

6. Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. You may choose to:

• Accept all cookies;
• Reject non-essential cookies; or
• Manage your cookie preferences.

Your choices will be recorded and can be changed at any time.

Strictly necessary cookies cannot be disabled because they are essential for the operation and security of our services.

7. Managing Cookies

Most web browsers allow you to:

• Block cookies;
• Delete cookies;
• Receive notifications before cookies are stored; and
• Manage cookie preferences.

Please note that disabling certain cookies may affect the functionality of our website and services.

Information about managing cookies can usually be found in your browser's help section.

8. Similar Technologies

In addition to cookies, we may use similar technologies including:

• Local storage;
• Session storage;
• Software development kits (SDKs);
• Web beacons;
• Pixels; and
• Log files.

These technologies are used for similar purposes, including improving security, remembering preferences and analysing service usage.

9. Personal Data

Where cookies collect information that can identify an individual, such information will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

The lawful basis for processing depends on the type of cookie used. Strictly necessary cookies are processed because they are required to provide the service requested, while non-essential cookies are processed on the basis of your consent.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our services.

The latest version will always be published on our website.

11. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact:

Privacy Officer

FOUGITO FRANCHISE LTD

Email:privacy@fougito.com

Registered Office: Suite 3 Joanna House, 34 Central Road, Worcester Park, England, KT4 8JB

12. Your Rights

Where cookies involve the processing of personal data, you have rights under the UK General Data Protection Regulation, including the right to:

• Be informed about how your data is used;
• Request access to your personal data;
• Request correction of inaccurate data;
• Request erasure of your personal data where applicable;
• Object to certain processing activities;
• Restrict processing in certain circumstances;
• Withdraw your cookie consent at any time; and
• Lodge a complaint with the Information Commissioner's Office (ICO).

Further information about how we process personal information can be found in our Privacy Policy.